Nurse Practitioner Frustrated by Time Spent on Patient Documentation Turns to nVoq’s SayIt Speech Recognition


Ashley Cupp MSN, AGNP-C, is a board-certified Nurse Practitioner in Adult Gerontology. She works in Blacksburg, Virginia, a university town nestled on a plateau between the Blue Ridge and Allegheny Mountains.

Ashley Cupp

Challenge: Increasing Documentation Efficiency
With multiple EHRs in multiple locations, Ashley found her clinical documentation workflow to be stressful and inefficient. Her ability to perform her best at work as well as work-life balance was compromised. Ashley knew she needed to simplify the documentation process but wasn’t sure how.

  • Multiple EHRs in Multiple Locations
  • Stressful Workflow
  • Work-life Imbalance
  • Technologically Challenged
“I see multiple patients per day in various locations, all of which represent a wide array of conditions. This makes for a fast-paced environment that can easily spiral out of hand. I needed a way to streamline the documentation process so I could I give my full attention to treating my patients in a timely manner, and complete the documentation while working to avoid spending my free time catching up at home.”
Solution: SayIt Medical Speech Recognition Software

The mobility, compatibility, and ease of use made SayIt the perfect solution to the challenges Ashley was facing. SayIt increased her documentation efficiency which allowed her to provide the very best care to her patients as well as find her own work-life balance.
  • Mobility
  • Customized Workflow
  • Quality of Life
  • Ease of Use
“I can take SayIt anywhere and now easily manage patients in different locations. It interfaces with multiple EHRs and streamlines the documentation process by supporting my unique workflow templates and macros. Having never used a speech recognition program, I thought the learning curve would be much steeper, but I was up and running in 15 minutes. Thanks to SayIt, I’m able to focus on my patients during the visit as well as complete my documentation during the workday, so I’m not spending my free time documenting notes anymore!”
Results

The high accuracy of SayIt, paired with workflow templates and macros, allows Ashley to tell a unique patient story while meeting her documentation requirements effectively and efficiently.

  1. Started using Speech Recognition with very little time and expense.
  2. Reduced the amount of time documenting patient encounters by more than 50%.
  3. Ashley now has an acceptable work/life balance.
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