Quality Assurance Engineer

nVoq is seeking qualified candidates who have 3+ years of experience for the position of Quality Assurance Engineer. This candidate will be responsible for identifying defects and ensuring the quality and reliability of our software applications before they are released to our customers.

Company Overview:

nVoq Incorporated is a leading provider of SaaS speech recognition technology to the Healthcare industry, with a strategic focus on the in-home healthcare care segment. Since our inception in 2000, we have been headquartered in Boulder, CO and now offer the flexibility of a US-based remote work environment without return to office (RTO) requirements. Our innovative technology is offered through client solutions directly to large enterprise customers in collaboration with major EHR vendors or integrated with EHR or other ISV solutions via Application Programming Interfaces (API).

Job Summary:

nVoq is seeking a highly motivated and experienced engineer to join our Engineering Quality Assurance (QA) Organization. You will work closely with our team of Developers and Product Owners to ensure that our applications meet and exceed the defined criteria, ultimately leading to delighted customers!

Responsibilities:

  • Create and execute test cases that outline the specific steps to be taken during testing. These cases should cover positive, negative, and edge case scenarios.
  • Document defects when the actual results do not match the expected ones which include detailed information to developers for debugging and resolution.
  • Perform regression testing to ensure the changes to the application do not introduce new problems and the software remains stable.
  • Perform exploratory testing to uncover unexpected issues, usability issues and areas not covered in the formal test cases. This testing will require domain knowledge and creativity.
  • Perform usability testing to assess the software’s user-friendliness and overall user experience. Provide feedback to product owners for improvements.
  • Collaborate with product owners to understand software requirements.
  • Interface with the technical writer to ensure that the documentation is clear and accurate.
  • Work closely with support engineers to diagnose and resolve production issues related to the applications within your testing responsibility.

Desired Skills: 

  • Familiarity with software development life cycle (SDLC) and various testing techniques including but not limited to black-box and white-box testing.
  • Experience with projects managed using the Agile methodologies.
  • Strong critical thinking skills to assess and identify potential risks and areas of improvement in the software.
  • Familiarity with test management and bug-tracking tools.
  • Proficient in testing applications across Windows, Android and iOS operating systems.
  • Proficient in testing web applications on the Chrome browser.
  • Excellent attention to detail to identify and document software defects accurately.
  • Strong written and verbal communication skills to effectively communicate issues and collaborate with development teams.
  • Ability to manage time efficiently and prioritize tasks to meet deadlines.
  • Willingness to learn and adapt to new technologies and tools as needed.
  • Ability to create comprehensive test documentation, including test cases and defects.
  • Experience testing server-side APIs using curl or Postman.

What Could Set You Apart:

  • Healthcare domain knowledge.
  • Bachelor’s degree in computer science, information technology, or a related field.
  • Experience configuring large-scale applications in Amazon Web Services.
  • Experience writing automation code using frameworks like Cypress IO and Appium.
  • Proficient in running various phone emulators using Xcode on MacOS.
  • Skilled in using Android Studio to capture application logs for debugging.
  • Exposure to iOS and Linux operating systems.

Compensation and Benefits Offered:

The estimated annual base salary is $70-80k. We offer a comprehensive benefits package including company-supported medical, dental, vision and life insurance plans, and generous paid time off (PTO).

Location: Remote US ONLY, Boulder, CO (HQ)
Travel: Two times per year to Boulder for Company Meetings

TO APPLY: Submit cover letter and resume to Connect@nvoq.com.

SUMMER INTERN – RESEARCH AND DEVELOPMENT

About this Opportunity

nVoq is seeking candidates for its 2024 Summer Intern Program.  This takes place at nVoq’s Boulder, Colorado office or remote, and involves Interns working side by side with Engineers, prototyping new ideas and solving real problems.

Company Overview:

nVoq Incorporated is a leading provider of SaaS speech recognition technology to the Healthcare industry, with a strategic focus on the in-home healthcare care segment. Since our inception in 2000, we have been headquartered in Boulder, CO and now offer the flexibility of a US-based remote work environment without return to office (RTO) requirements. Our innovative technology is offered through client solutions directly to large enterprise customers in collaboration with major EHR vendors or integrated with EHR or other ISV solutions via Application Programming Interfaces (API).

Job Summary:

Our interns work closely with technical staff to solve real technical problems using the latest tools and research.  They participate in project meetings, code reviews, and presentations as well as write code. As an nVoq Summer Intern you will work on a real project – not busy work. You will receive mentoring from the nVoq team and learn about the software development industry while digging into the latest research. We're a small company, so you'll see everything that goes into creating a software product.

About Your Responsibilities:

Interns will work closely with nVoq technical staff on projects that may involve any of the following:

  • Programming in any of C++, Java, or Python
  • Designing, training, and testing neural networks for speech recognition and audio processing
  • Using our version control system to maintain project code
  • Participation in Agile/Scrum
  • Setting up projects in Eclipse, our IDE of choice
  • Periodic presentation of project status and results

Qualifications

  • Currently pursuing BS, MS or PhD in mathematics, computer science, computational linguistics, engineering, or a related technical field
  • Experience with Windows and Linux
  • Programming experience with languages such as Java, Python, and C++

What Could Set You Apart (Not Required)

  • Experience building and training neural networks or other machine learning models using tools such as TensorFlow, PyTorch, Scikit-learn or similar
  • Speech recognition experience
  • Natural language processing experience

Compensation and Benefits

Estimated hourly rate is $25-$35, for the summer session, depending on experience and education.

To Apply

Interested candidates with the proper qualifications are requested to submit their resume to jobs@nvoq.com, please reference “Summer Intern 2020” in the subject line of your email.

nVoq is an Equal Opportunity Employer (EOE).


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