CLINICAL Pre-SALES ENGINEER

If you are an experienced clinician (RN, PA, etc.) who enjoys using technology and educating others about its benefits, has interest in improving workflow for clinicians, is comfortable and confident in their presentation abilities, and would like to positively impact the lives of millions through higher quality care delivery, We’d like to talk to you!

About this Opportunity

nVoq is looking for a Clinical Pre-Sales Engineer to support our Sales team in presenting the value of the nVoq platform to prospective customers during the pre-sales process.  Specifically, you’ll use your clinical workflow expertise to develop compelling use case presentations that are relevant to the customer’s environment, while educating them on “what’s possible” through the nVoq platform. You’ll serve as the primary technical liaison between the customer and nVoq Engineering to address customer questions as required.  Your efforts will help customers understand how nVoq can improve clinician workflow, reduce overall costs, and improve the patient and clinical experiences. Together, we can improve the lives of many more healthcare providers and, by extension, improve healthcare.

About Us

Founded in 2000, nVoq is Headquartered in Boulder, CO and offers the energy and excitement of a high growth entrepreneurial environment coupled with seasoned business leadership and mature business practices. nVoq’s leadership team has over 150 collective years of experience in companies like Microsoft, IBM, Accenture, and Starbucks. Company Founder and CEO, Charles Corfield, has a strong track record of entrepreneurial success and is dedicated to building a great place to work where people from all backgrounds are valued, trusted, enabled, and supported in their roles and their careers.

While we all work hard at nVoq, we also value quality time outside of the office and employee wellness. We support our employees taking the time they need to refresh their bodies, minds, and spirits. You’ll find many of your co-workers share interests in racing, biking, skiing, hiking, art, yoga, reading, and other pursuits. In addition, you will find nVoq is a “blame-free environment.” Mistakes get made; it’s a part of the innovation process. We do, we learn, we grow…together.

nVoq offers a highly scalable voice recognition platform with automations support that speeds up workflow for improved productivity, efficiency, and quality of service. nVoq’s software-as-a-service (SaaS) platform minimizes time spent at the keyboard by using speech to capture dictation or to automate workflow. The Company’s solution is both HIPAA and PCI-DSS compliant, and securely converts speech into text within seconds with the highest level of accuracy.

About This Role

To help support our growth strategy and achieve our sales ambitions, the Clinical Pre-Sales Engineer will actively drive pre-sales clinical alignment, technology demonstrations, and customer technical evaluations supporting the sales cycle. Working as a valued member of the Sales team, the Clinical Pre-Sales Engineer will explain the technical and functional benefits of the nVoq platform to clients and prospective clients. For you, this is a career-defining opportunity to join us at an essential moment and have a significant impact.

This role reports to the VP of Enterprise Sales and supports Account Executives within the Sales team.

About Our Compensation Philosophy & Role Target

We want our people to feel valued for the contributions they bring and connected to the success of the company. As a result, for most roles we target market mid-point for salary after the first year. For new employees, we adjust for estimated capabilities and projected contributions as well as include an equity grant allowing employees to invest in the Company at a significant discount via Employee Stock Options.

We regularly conduct thorough market research based on a variety of factors to establish a competitive mid-point for each role and adjust accordingly.

This role will carry a base salary plus MBO with a first year On Target Earning potential of 115% of base salary or more.

Target Base Salary after year one: $105,000/year (+/- based on capabilities)

To Apply

Interested candidates with the proper qualifications are requested to submit their resume to PeopleOps@nvoq.com, please reference “Clinical Presales Engineer” in the subject line of your email.

nVoq is an Equal Opportunity Employer (EOE).

About Your Opportunities (ie. “You will…”) 

  • Gain a strong technical understanding of the nVoq platform capabilities, including client solutions such as nVoq.Voice and Mobile Voice, as well as the nVoq.SPS application programming interfaces used by developers
  • Produce relevant, compelling, and credible product demonstrations that address customer requirements and illustrate the value of the nVoq platform
  • Address customer questions in a professional, patient, and responsive manner
  • Coordinate detailed technical responses, such as security questionnaires, in support of the sales process
  • Provide timely customer feedback to the nVoq Product Owners relating to usability, features, and functions, in context of current and proposed capability
  • Serve as the team lead in preparing technical responses in support of pre-sales customer inquiries and engagement
  • Coordinate the technical handoff of the customer with nVoq Customer Success, once a sale is closed

About Your Abilities (Required) (i.e. “You Have and Can…”)

  • You are a clinician by training and/or have worked in a clinical setting
  • Navigate new technologies easily and would be considered technically astute from a “user” perspective
  • Deliver effective technology-driven presentations to executive level and ground level stakeholders
  • Demonstrate executive-level interpersonal and professional communication
  • Apply your experience to convey the value of the nVoq Platform in streamlining workflow and improving the quality of care delivery
  • Relate effectively to peer clinicians, IT, and technical support staff in presenting and fielding questions
  • Balance listening, empathy, and customer response in a timely and professional manner
  • Execute with a high attention to detail and accountability
  • Display discernment between importance and urgency by adapting priorities in a dynamic environment
  • Research potential customer goals to recommend actions that increase value, improve outcomes, and reduce costs
  • Conduct product demos and facilitate user adoption and systems integration
  • Explain current trends in the dynamic and growing healthcare technology field

About What Could Set You Apart (Not Required)

  • Recent Informatics degree or certificate
  • Advanced academic degree e.g. MS
  • Prior Sales Engineering experience for a Healthcare IT solutions provider
  • Experience working with SaaS technology
  • Experience responding to “Requests for Proposals”

About Your Benefits

We offer a comprehensive benefits package commensurate with experience that includes: Group medical, dental and vision, paid vacation and holidays, stock options, 401(k) plan, remote working, and tuition reimbursement.

Account Executive - SALES

If you are a challenger sales professional who relishes the opportunity to help C-suite executives solve their most pressing business issues through innovative, out of the box SaaS solutions selling, we want to talk to you! 

About this Opportunity

nVoq is seeking an experienced challenger Account Executive (Sales), who ideally has proven experience within a SaaS technology vendor cultivating and closing major revenue engagements for Healthcare enterprise environments. You will focus on expanding our strategic enterprise beachhead accounts, as well as capturing new clients. You will also lead executive level engagements - aligning the nVoq value proposition across clinical, economic, and technical decision makers within the leading post-acute home health, hospice, and palliative care agencies.

About Us

Founded in 2000, nVoq offers the energy and excitement of a high growth entrepreneurial environment coupled with seasoned executives and mature business practices. nVoq’s executive team has over 150 collective years of experience in companies like Microsoft, IBM, and Starbucks. Company founder and CEO, Charles Corfield, has a strong track record of entrepreneurial success and is dedicated to building a great place to work.

While we all work hard at nVoq, we also value quality time outside of the office. In addition, while we expect accountability, nVoq is a “blame-free environment.” Mistakes get made; it’s a part of the innovation and growth process. At nVoq, we focus our energies on the problem, the solution, and prevention. We do, we learn, we grow—together.

nVoq offers a highly scalable speech recognition platform with automations support that speeds up workflow for improved productivity, efficiency, and quality of service. nVoq’s software-as-a-service (SaaS) platform minimizes time spent at the keyboard by using speech to capture dictation or to automate workflow. Our solution is both HIPAA and PCI-DSS compliant, and securely converts speech into text within seconds with the highest level of accuracy.

About This Role

This role is focused on growth in the post-acute healthcare market segment (primarily, but not limited to, home health and hospice (HH&H)), where nVoq has quickly established itself as an industry leader in supporting mobile clinicians. This segment has traditionally lagged in technology investment and is also faced with significant business challenges across staffing, compliance, quality, and reimbursement. nVoq’s SaaS-based, HIPAA compliant speech recognition, designed specifically for use in HH&H, has already been proven to have material impact on clinician productivity, cash flow, documentation accuracy, and clinician satisfaction – making it an attractive and uniquely positioned solution for these challenges.

Bottom line: HH&H is a segment ripe for disruption and market-making. Your role should be ready to creatively address this unique “green field” opportunity and be able to successfully solve big customer challenges while delivering significant value.

This position reports to the VP of Sales with expected travel at approximately 25% within the US and Canada (once you feel safe to travel.) The Account Executive works with a predominately virtual management team and the Boulder HQ office provides office hoteling as needed.

About Our Compensation Philosophy & Role Target

We want our people to feel both valued for the contributions they bring and connected to the success of the company. As a result, for most roles we target market mid-point for salary after the first year. For new employees, we adjust for estimated capabilities and projected contributions as well as include an equity grant allowing employees to invest in the company at a significant discount via an Employee Stock Option Pool.

We regularly conduct thorough market research based on a variety of factors to establish a competitive mid-point for each role and adjust accordingly.

This role will carry a base salary plus MBO and revenue variable with a first year On Target Earning potential of 150% of base salary or more.

Target Base Salary after year one: $120,000/year (+/- based on capabilities)

To Apply

Interested candidates with the proper qualifications are requested to submit their resume to jobs@nvoq.com, please reference “Account Executive” in the subject line of your email.

nVoq is an Equal Opportunity Employer (EOE).

About Your Opportunities (ie. “You will…”) 

  • Engage and develop executive level interest in nVoq solutions within your target accounts
  • Develop account specific sales strategies to grow existing strategic beachhead accounts and new prospective accounts
  • Be comfortable demonstrating nVoq’s innovative speech recognition solutions as a part of your sales motion
  • Manage all aspects of the sales cycle for your opportunities - from qualified opportunity, trial, proposal, and contracting, through closed sale and expansion
  • Manage a monthly and quarterly forecast for your assigned accounts to meet and exceed your assigned targets
  • Stay abreast of current industry trends and developments as a contributing member of the nVoq platform sales team
  • Travel 25%, including regular visits to the Boulder HQ office quarterly for team meetings, as well as participation in relevant industry events (as current travel conditions allow).
  • Closely monitor competitor activity in your accounts and in the industry
  • Serve as a platform ambassador for nVoq at relevant industry events and user conferences
  • Improve home health, hospice, and palliative care for millions

About Your Capabilities (i.e. “You can…”)

  • Establish collaborative partnerships with prospects, assigned accounts, and user advocate groups
  • Execute a technology-forward sales approach with modern presentation software
  • Create configurable ROI and other sales-focused worksheets in Excel with pivot tables
  • Display executive-level communication and presentation skills
  • Effectively conceptualize and communicate solution value with a strong technical orientation
  • Develop clear proposals and present with confidence
  • Self-motivate towards growth objectives
  • Be a proven challenger seller, who leads with insights, and challenges traditional thinking in your accounts
  • Qualify, pursue, and close new, as well as expansion, business with high velocity and strategic sales savvy
  • Develop prospect and client proposals and lead contracting to closure
  • Work effectively with a distributed virtual organization

About What Might Set You Apart
(Icing)

  • Deep enterprise SaaS sales history
  • Experience with OEM-centric platform vendor organization (such as: Salesforce, Oracle, SAP, Cisco, HP or Microsoft )
  • Post-acute healthcare industry sales experience
  • Experience managing prospect and client engagement through a Microsoft Dynamics enabled sales process

About Your Benefits

We offer a comprehensive benefits package commensurate with experience that includes: Group medical, dental and vision, paid vacation and holidays, stock options, 401(k) plan, and tuition reimbursement. 

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